1. Scope and operator
This Privacy Policy applies to the Dew mobile application (the "App"), including its local game progress, settings, weapon roulette, battle, challenge, arsenal, profile, and privacy screens. It does not apply to third-party websites, stores, or services that have their own privacy notices.
"Dew," "we," "us," and "our" refer to the Dew publisher or operator responsible for the App. If the App Store listing identifies a different legal entity, that entity is the applicable publisher for your region. This policy is written to describe the current App behavior as of the effective date above.
2. Information we handle
Information stored locally
Dew stores game progress and preferences on your device. Depending on the features you use, this can include level progress, weapon usage and mastery counts, achievements, battle results, selected scenes, sound and accessibility settings, and whether optional local diagnostics are enabled.
Optional local diagnostics
Diagnostics are disabled by default. If you turn them on, Dew records anonymous gameplay events such as app launch, battle start or completion, weapon used, Perfect hits, achievement unlocks, scene selection, and settings changes. In the current version these events are kept locally, are not sent to us, and can be cleared from the App's available privacy or settings controls.
Information you send to us
If you email us, we receive the email address, message, attachments, and any details you choose to include. We use this information only to respond, investigate a support request, protect the App, or meet a legal obligation.
Information we do not request in the current version
3. How we use information
| Purpose | Data involved | Basis or reason |
|---|---|---|
| Provide the game | Local progress and settings | Needed to save and restore the features you request. |
| Improve reliability | Optional local event records | Only when you enable diagnostics; kept on-device in the current version. |
| Respond to support | Email address and message | Needed to answer your request and protect our legitimate interests. |
| Meet legal obligations | Information relevant to a valid legal request | Required by applicable law or a lawful order. |
We do not use personal information to make decisions that produce legal or similarly significant effects. We do not use sensitive personal information for purposes beyond providing support when you voluntarily send it.
5. Retention and security
Local game data remains on your device until you delete it, reset the App, uninstall Dew, or your device removes it. Support correspondence is kept only as long as reasonably needed to respond, resolve disputes, protect the App, and meet legal or accounting requirements.
We use reasonable technical and organizational measures appropriate to the information and the risk. No storage or transmission method is completely secure, so please use a device passcode and keep your operating system updated.
6. Your privacy rights
You may contact us using the address below to ask questions or request access, correction, deletion, restriction, portability, or withdrawal of consent where those rights apply. We may need to verify the request to protect you; we will not use verification information for unrelated purposes.
California and other U.S. state residents
Depending on coverage and applicable exemptions, you may have rights to know about personal information collected, access or obtain a copy, correct inaccurate information, delete information, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal treatment for exercising rights. Dew does not sell or share personal information for cross-context behavioral advertising in the current version.
Canada
Under applicable Canadian privacy law, including PIPEDA or substantially similar provincial law, you may request access to and correction of personal information, withdraw consent where applicable, and ask questions or make a complaint about our handling practices.
Singapore
Under the Personal Data Protection Act, you may request access to or correction of personal data, withdraw consent subject to legal or contractual consequences, and ask about how we handle personal data. We will explain any lawful reason we cannot fulfill a request.
Australia
Where the Australian Privacy Act and Australian Privacy Principles apply, you may request access to and correction of personal information, make a privacy complaint, and ask how information is collected, used, disclosed, stored, and transferred overseas. We aim to respond within a reasonable period required by law.
Other regions
Residents of the European Economic Area, United Kingdom, Switzerland, Brazil, and other jurisdictions may have additional rights under local law, including objection, restriction, portability, and complaint rights. We will apply the rights that legally protect you.
To exercise a right, email huaDewcct@163.com with the subject "Privacy Request." You may also complain to your local privacy regulator. We do not charge a fee unless permitted by law for repetitive, manifestly unfounded, or excessive requests.
7. Children and family use
Dew is a general-audience game and is not directed to children under 13 in the United States or the equivalent minimum age in another jurisdiction. We do not knowingly collect personal information from children through the App. If a parent or guardian believes a child sent us personal information, please contact us so we can review and delete it where required.
Parents and guardians should use device-level family controls and review App Store age ratings when deciding whether Dew is suitable.
8. Changes, choices, and contact
We review this policy when Dew's features, data practices, or legal obligations change. The date at the top shows the current version. Material changes will be highlighted in the App or on the page where this policy is published. If a future feature introduces an account, network upload, advertising, analytics provider, or new device permission, we will update the policy and provide any consent or notice required by law.
Email huaDewcct@163.com. Please include enough detail for us to locate your request, and avoid sending passwords, payment details, government identifiers, or other unnecessary sensitive information.